Privacy Policy
Last updated: April 2026
Who We Are
FastLockAssist Ltd operates the website at https://fastlockassist.co.uk. Our registered office is 11 Dover Patrol, London, SE3 0DW.
What Data We Collect
We collect personal data only when you:
- Submit our quote request form (name, phone, email, location, service request)
- Call us directly (call records may be retained for quality purposes)
- Contact us by email
We do not use tracking cookies, third-party analytics, or advertising scripts.
How We Use Your Data
Data you submit through the quote form is used solely to:
- Respond to your enquiry or service request
- Schedule and coordinate a visit from one of our engineers
- Follow up after a completed job
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Retention
We retain personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. Quote request data is retained for a maximum of 2 years unless you request earlier deletion.
Your Rights
Under UK GDPR you have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, contact us at info@fastlockassist.co.uk.
Contact
For privacy-related queries: info@fastlockassist.co.uk